Auto Credit Card Loan Processor
A Financial Institution is currently seeking a Auto Credit Card Loan Processor to process credit card and auto loan documentation from start to finish. This is a temporary position to cover for increase in work volume.
Job Description (including but not limited to the following):
- Responsible for controlling all aspects of processing and operations of loan center origination area.
- Prepare, board and review all approved requests, mail adverse action letters, control all files for filming, purging and monitoring of the workflow.
- Maintain loan processor card and loan vault in a neat and orderly fashion
- Review disbursement instructions for accurate rate, term, etc.
- Responsible for boarding loans and preparing loan checks.
- Provide support to loan officers, branch staff and the Telephone Service Center team members on loan questions and problems – resolving issues in a prompt manner
- Duties may include filing, copying and answering phones, entering and updating files as requested by the department supervisor
- Make follow up calls to private parties and dealerships
- Reviewing loan documents to ensure accuracy and completion
- Perform customer service tasks as needed
Skills and Requirements:
- 1 to 2 years of consumer loan processing experience
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
- Type 45 WPM & 10 key with accuracy
- Good verbal and written communication skills helpful
- Stellar customer service skills
- Organized and self-motivated
- Strong attention to detail required
- DMV experience a plus
- High school diploma or equivalent required
This is a 4 – 5 month temporary assignment to cover increase in work volume. This position is located in the San Fernando Valley area. Please call for additional information.
Job Reference #: 44B8
Location: Chatsworth, CA
Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.