Inside Phone Sales Specialist

Inside Phone Sales Specialist

The Inside Phone Sales Specialist must have strong customer service, sales, follow up and follow through skills with their client.  You will be fielding calls from sales reps and getting back to them promptly on what products are in stock and when they can be shipped to their client.  They will be on the phone selling!!  It is a position with room for growth and the opportunity to create and implement new processes in order to streamline the communication of said information.

Job Description (including but not limited to the following):

  • This position provides support to the sales team by making sure the information flows quickly and accurately to them and to our customers
  • Communicate order shipping details, delays, and general information as needed to the customer
  • To track and organize information pertinent to our sales team in order to keep them accurately informed
  • Place orders in collusion with our sales reps and our customers. Identify and track sales numbers of specific products
  • The ideal candidate would have worked for Verizon Wireless, AT & T or Sprint.
  • Candidate will be fielding calls from various clients and wireless sales reps
  • Support Sales Department in customer service and administrative needs
  • Keeping product stock reports up to date
  • Maintain and create spreadsheets in order to increase accessibility of said sales information
  • Identify and propose solutions for any future issues in regards to any area of your responsibilities as Sales Admin
  • Maintaining client files and order history
  • Assisting other departments as needed

Requirements and Skills:

  • MUST have strong customer service, follow up and follow through skills with great attention to detail.
  • Previous Wireless experience preferred
  • Strong computer skills (Microsoft Excel and Outlook) are required
  • Some experience working with an online business would be helpful but not required
  • Willing and able to take direction, open to learning in order to better serve the position
  • Good phone skills and etiquette needed
  • Needs to be comfortable in sales
  • Professional and eager to work
  • High School diploma or equivalent is required. Some college preferred but not required

This is a long term temporary position located in the Conejo Valley area.  Pay is $16 hourly.

Job Ref. #:           44BC

Location:              Westlake Village, CA

Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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