Technical Call Center Rep

Technical Call Center Rep

We have an opening for a Technical Call Center Rep with strong customer service skills and IPhone/IPad experience.  This position does require some basic technical skill sets.

Job Description (including but not limited to the following):

  • Supporting software products by fielding Incoming calls and emails from users
  • Assist and trouble shoot with the user via phone and on-line tools to solve the problem
  • Maintaining client files and order history
  • Assisting other departments as needs

Skills and Requirements:

  • Minimum 1 year call center experience answering phones
  • Excellent customer service skills are required
  • Strong communication skills both written and oral
  • Accurate and rapid typing and data entry skills are highly desirable
  • IPhone/IPad/I-touch/Android/Surface knowledge extremely helpful
  • Working knowledge of computers and computer file management
  • Proficient with Microsoft Office and Apple software products
  • Prior experience in healthcare and/or medical field a plus
  • Detail oriented and possess ability to follow through with client

This is a possible temp to hire position is located in the Conejo Valley area.  Great benefits package on conversion.  Please call for additional details.

Job Reference #:     4486
Location:                    Agoura Hills, CA

Royal Staffing Services will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

 

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