Position Summary
The Accounting Associate plays a key role in maintaining the accuracy and integrity of resident and company financial records. Responsibilities include preparing, reviewing, monitoring, analyzing, and auditing transactions and related documentation to ensure compliance, accuracy, and proper execution. The position collaborates closely with the Accounting Lead and Corporate Manager, providing operational support, assisting with special projects, and performing additional duties as required.
Key Responsibilities
Rent Collection & Payment Processing
• Receipt monthly payments received from HACLA for Section 8 residents; manage correspondence and maintain updates from HACLA.
• Monitor and process returned, failed, or rejected payments; notify the leasing office and property manager as applicable and update resident payment methods as necessary, generating correspondence accordingly.
• Post late fee charges.
• Work with property managers on rent adjustments, referrals, and underpayments.
Move-In, Lease & Renewal Administration
• Audit resident move-in packages to ensure all required documents are received and accurate, and that fees match approved documentation; set up charge batches and lease charges.
• Prepare information for managers to set up lease renewal proposals; generate rent increase and lease renewal letters.
• Prepare lease buyouts for residents inquiring about lease termination.
Billing, Insurance & Deposit Auditing
• Review and audit resident utility billing reports from the third-party provider.
• Audit renters’ insurance policies for compliance, including missed or expiring policies.
• Audit and finalize deposit accounting.
• Prepare billbacks for resident-caused damage.
Cross-Team Support & Systems
• Assist and guide office and property staff with rent-input questions; troubleshoot RentCafe issues.
• Assist the Corporate Manager, Chief Operating Officer, and Director of Operations with tasks or projects as needed.
Education, Skills & Experience
Technical Skills
• Working knowledge of Yardi.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Excellent math skills and strong attention to detail.
Professional Skills
• Prior customer service experience.
• Strong organizational skills with the ability to prioritize effectively.
• Professional, positive attitude with a willingness to learn.
• Ability to work independently.
• Excellent written and verbal communication skills.
Pay Range is $23.00 to $26.00 per hour and the position is located in the West San Fernando Valley of Los Angeles